Knight's Limousine - Customer Service Reviews

Submitted on 2019-11-21T09:52:00

I won't use anyone else. You've always been accommodating, even when I call with 12 hours until my flight. Your flexibility & working with my last minute trips is amazing!

Submitted on 2019-11-20T12:41:00

Mike was great. Car gorgeous and comfy. I will be requesting this duo to take me back to Boston for my flight on Dec 10. I will call to schedule it later. Thank you

Submitted on 2019-11-17T08:25:00

I have used Knight's several times now and can't say enough about the great service and courtesy and driving skills of their drivers. They are always on time, polite and friendly. The online scheduling is very easy. I highly recommend their services.

Submitted on 2019-11-15T09:13:00

This was my first time using your service. I was extremely impressed with your staff. I watched them assist others who were stranded by their uber or limo service. I would DEFINITELY recommend you!

Submitted on 2019-11-13T18:18:00

My daughter and I had just flown in from Florida so we’re thrilled that our driver was there and waiting for us. It was so cold so we were very happy to hop right in the warm van. Our driver was very friendly and we enjoyed the spirited conversation.

Submitted on 2019-11-02T15:26:00

Your service and personnel made this a MOST ENJOYABLE and worry free.THANK YOU KNIGHTS

Submitted on 2019-10-31T09:03:00

The driver was kind and courteous and made sure that I was in my house before he left as it was 2:15 a.m.

Submitted on 2019-10-28T23:43:00

Very satisfied with coming and going to logan airport. Give it a 10!

Submitted on 2019-10-23T13:32:00

I am hooked on Knights! Relatives recommended it, Easy to book, courteous and professional drivers, on time . Thank you.

Submitted on 2019-10-23T00:47:00

The driver was very courteous and extremely patient. Would use again without a doubt. A+ experience.

Submitted on 2019-10-21T09:58:00

A great, stress free ride every time! You guys have the best drivers that are very nice and helpful! I look forward to my next trip with you!

Submitted on 2019-10-15T08:31:00

Each time I come to town, I order a shuttle from here because it's always great service, quick trips and they are always on time (most times, early) to pick me up. What a great way to get to and from the airport!

Submitted on 2019-10-09T11:30:00

Have used Knights since 1985 and have always had great service.

Submitted on 2019-10-07T12:59:00

Looked around our area for a limo service and knight’s definitely had the best rates. They were right on time and I have no complaints. Thanks so much I will definitely use you again.

Submitted on 2019-10-04T17:06:00

Third time using knights and they rock! Got me to my terminal on time, driver was super friendly. Thank you :)

Submitted on 2019-10-03T05:05:00

I travel often and use Knight’s anytime I need transportation to the airport. The drivers are always professional, courteous, on time, and go out of their way to make the experience comfortable. Thank you for offering an excellent customer service!

Submitted on 2019-10-01T05:40:00

As always, great service in all aspects. I like the email that I receive shortly before the day of travel which confirms my appointment for pick-up automatically.

Submitted on 2019-09-23T14:17:00

The van was on time and very clean. My driver was friendly and courteous

Submitted on 2019-09-20T12:13:00

Both to and from Black Falcon pier in Boston we’re just perfect. Your Service was Great. We will use you again and recommend you to others. Thank you again.

Submitted on 2019-09-20T08:08:00

on time. excellent and patient service - we had 3 kids under 10 and needed seats. Knights was excellent.

Submitted on 2019-09-15T07:34:00

Have been a customer for years and nothing has changed. Excellent drivers, excellent service and an efficient reservation process insures loyalty to a company. You have mine. Thanks to all of you for making my life easier.

Submitted on 2019-09-06T16:11:00

Knights is the premier limo service! I don’t use anyone else.

Submitted on 2019-09-04T11:24:00

Love using your car service. Once I get in your vehicles my vacation begins. So relaxing. thank you.

Submitted on 2019-09-03T15:49:00

Taking the limo from Knight's was the best transportation part of my trip!

Submitted on 2019-09-02T11:19:00

Great Service, I use Knights for more than 10 Years

Submitted on 2019-09-01T01:49:00

Driver arrived on time and was pleasant and helpful with our luggage.

Submitted on 2019-08-30T13:16:00

Awesome company ! Start enjoying your vacation from the time you leave your house.

Submitted on 2019-08-26T00:13:00

Marriott is right! You are the only limousine service they will recommend

Submitted on 2019-08-23T12:22:00

It's wonderful to know that when I am in need of ground transportation, there is an amazing group of people I can rely on. This group is known as Knight's Airport Limousine Service. I phoned them immediately once my flight had changed and they were there

Submitted on 2019-08-21T17:57:00

Love your customer service and great prices in comparison to all other companies. So easy to book, I never have to worry about anything. Thank you very much! I'll definitely be calling you for our outing during the holiday season.

Submitted on 2019-08-21T11:03:00

My driver was amazing. Great conversations. I got home safe and driver was on time. I really appreciated the flexibility of pick up due to my multiple flight delays. Would recommend again. Can’t wait to use knights in the future.

Submitted on 2019-08-21T02:34:00

u guys r the best...all of u...will always use u! constantly recommend u...thank u 2 all!

Submitted on 2019-08-15T08:53:00

Guys and Gals at Knights, you really knocked this one out of the park. My schedule changed from 15th to 14th, to an earlier flight on the 14th, and then finally Jet Blue landed at Worcester instead of Boston. And with all that, you got me home!!!

Submitted on 2019-08-14T15:24:00

I have been with Knight’s since 1997. The drivers have always been friendly and very dependable. Customer service has always been great when I made reservations for travel.

Submitted on 2019-08-12T09:02:00

I always take Knight's to Logan airport. Drivers are all very courteous and friendly. The cost is very reasonable compared to the stress of driving, parking, and paying for parking at Logan.

Submitted on 2019-08-08T10:16:00

Dependable, respectful staff, excellent customer service!

Submitted on 2019-08-06T14:27:00

Driver was terrific - friendly, capable driver. Just what I needed coming off a red-eye flight!

Submitted on 2019-08-06T13:32:00

Mike was amazing!!! So friendly and personable! We had so much fun talking to him we didn’t even mind the hour ride so early in the morning. You can tell he truly loves what he does and the people he services! Thank you Mike!

Submitted on 2019-08-03T07:36:00

We only use Knights. Best in the business.

Submitted on 2019-07-30T14:25:00

Our van was waiting for us when we exited Logan and we were picked up immediately. The driver was professional and courteous and helped bring our heavy bags to our door step. We were completely satisfied with the service we received.

Submitted on 2019-07-30T12:27:00

You have dependable, awesome drivers! And the reminder emails are perfect! Thanks for putting great “bookends” on our vacation!

Submitted on 2019-07-28T20:29:00

My driver was top notch. He was punctual, professional and had a personality that made for an enjoyable transport.

Submitted on 2019-07-27T20:50:00

Very pleased. Our driver was there waiting for us when we exited from baggage claim. It was easy to locate him and spot the Knight's van in the pick up area at Logan. Will definitely recommend for future customers!

Submitted on 2019-07-26T20:56:00

Excellent from beginning to end. The car was immaculate, the driver was friendly and conversational, and the service was prompt. We will most certainly use your limo service again!

Submitted on 2019-07-19T09:44:00

We are pleased with the reliability and professionalism of Knight's service and will continue to use your service. It is so satisfying to know that we will be looked after when returning from sometimes very frustrating air travel experiences.

Submitted on 2019-07-17T22:21:00

Knights is very dependable, professional, reliable and easy to use. It is worth every penny to start off and finish a trip with Knights-- it removes a lot of the stress that inevitably occurs at the beginning and end of a trip.

Submitted on 2019-07-15T11:25:00

Really worked out great transporting a family of 4 adults and 2 kids with a child seat. Will definetly use again in the future.

Submitted on 2019-07-14T15:45:00

Happy with Knight since 1985

Submitted on 2019-07-11T13:08:00

The driver is the sweetest gentleman I have met. All in all I now know who to call when I choose to fly

Submitted on 2019-07-09T13:20:00

Outstanding service & one of the most pleasant rides to the airport I have ever had.

Submitted on 2019-07-08T12:01:00

I love that the driver's are right on time and the cost of the ride is reasonable. I will definitely use Knight's Limousine again and I will recommend Knight's Limo to my family and friends.

Submitted on 2019-07-06T18:52:00

You always have great service and drivers. Thank you

Submitted on 2019-07-06T08:15:00

Great prompt service and helpful driver. I wish I had known about this highly reliable service before my travel. Reservation was easy with a phone call. Much cheaper than a cab or car rental. Driver is very knowledgeable about traveling in New England.

Submitted on 2019-07-05T03:54:00

Best service ever. Knights always does it right. Thank you

Submitted on 2019-07-04T13:34:00

Your service is always great, dependable, and professional. Your customer service, both over the phone live and via email, is top notch. I will definitely use your service again. Thank you.

Submitted on 2019-06-25T19:51:00

The driver was very personable, made the trip very pleasant with no stress about making my plane on time. He obviously knew what he was doing.

Submitted on 2019-06-23T12:42:00

As repeat customers, our family really appreciates Knight's Airport Limo Service. Drivers are--without a single exception--friendly, professional, courteous. Further, each time the van arrived before schedule. The best transportation company by far!

Submitted on 2019-06-23T07:27:00

Such an easy way to get home from the airport! When we landed I realized that I didn’t know where the driver was supposed to meet us—so we went to the passenger pickup area and saw the van clearly labeled as KNIGHTS.

Submitted on 2019-06-21T07:13:00

We always use Knights and are very satisfied!

Submitted on 2019-06-20T19:24:00

AMAZING response called so late evening before got reservation very first time with Knights Driver prompty arrived in very heavy rain, got us safely 2 Boston Airport in plenty of time despite heavy traffic. GREAT experience Thank you .

Submitted on 2019-06-20T07:27:00

Best way to travel to the airport!

Submitted on 2019-06-14T02:11:00

Knight's Limo makes it so easy to get to Logan. Drivers are friendly and helpful. We had to make a last-minute change to our pick-up arrangements, and with one quick phone call the adjustment was made and confirmed by email. Super service, TY!!

Submitted on 2019-06-09T10:00:00

Fast and friendly. One less thing to stress about when traveling.

Submitted on 2019-06-06T10:18:00

Wouldn't go with anyone else! Friendly, prompt and courteous,service. Thank you

Submitted on 2019-06-01T19:06:00

Knights are the best thing since, sliced bread! Can't praise your services enough!

Submitted on 2019-05-31T15:58:00

Thanks for the free upgrade to a town car especially after a long trip.

Submitted on 2019-05-26T09:06:00

Why do you think I keep coming back? See you Thursday! T.G.

Submitted on 2019-05-23T08:42:00

Very pleasant worry free trip into Logan. Great way to start our vacation.

Submitted on 2019-05-22T11:17:00

You are always on time drivers are very polite and helpful

Submitted on 2019-05-19T11:56:00

We arrived in Boston 2 1/2 hours late, but Knights was right there when we finally arrived.Great driver, great service, great price. Knight’s Limousine is my first choice for airport shuttle services.

Submitted on 2019-05-17T09:04:00

The best car service that I have ever taken, and I travel globally.

Submitted on 2019-05-12T11:04:00

Our driver was waiting for us when we landed in Boston. He helped us load and unload our luggage. I would definitely book with Knights again.

Submitted on 2019-05-10T17:42:00

Great experience on both the our departure and return rides for a large group in the mini-bus. Both drivers were professional and prompt and very accommodating. Great company, would highly recommend and use again.

Submitted on 2019-05-04T19:18:00

Your drivers are amazing! My flight arrived hours later than originally scheduled. Then there was an extra hour delay in disembarking. Your wonderful drivers were waiting patiently for me when I looked for them. Thank you for your great service to be.

Submitted on 2019-05-04T19:05:00

Your driver was friendly, courteous and helpful. He was prompt. It was a very stormy night, yet we always felt safe with him driving. You have a "top-shelf" company!!

Submitted on 2019-05-02T12:56:00

Easy to book; excellent price (compared to Uber), driver was right on time, service was excellent.

Submitted on 2019-04-23T22:23:00

Excellent service and drivers. This is my 5th trip to Boston in a year and your service is consistent and excellent. All drivers have been professional and personal. Thank you!!!

Submitted on 2019-04-22T01:01:00

Knights has always been easy to reserve and set up. We typically do the shared van. It was special to be able to get a private car. He was so kind and thoughtful after a long day of traveling.

Submitted on 2019-04-21T20:59:00

Excellent Service.

Submitted on 2019-04-17T17:36:00

Van was waiting for me and my kids, easy to find and booster seats were ready. The person we were sharing with was dropped off, causing under 2 minutes of delay- what a convenient way to get from the airport! Will use again.

Submitted on 2019-04-16T13:14:00

My flight was super early and I was impressed that my driver was still there right on time for me to hop off the plane and into the car. Thanks so much for this attention to detail.

Submitted on 2019-04-14T07:17:00

Smooth sailing both ways !!!! Thank you

Submitted on 2019-04-13T12:21:00

Easiest ride to the airport I've ever had.

Submitted on 2019-04-07T04:18:00

Prompt service; friendly, courteous, professional drivers. Peace of mind getting into a vehicle with a screened driver, and knowing that I would get to Logan airport and home again safely and on time. Excellent service; will use again.....thank you!

Submitted on 2019-04-03T15:30:00

My plane was delayed but my driver wasn't! What a great experience and pleasant trip home.

Submitted on 2019-04-02T09:06:00

Really terrific safe ride home..really needed when tired from landing at Logan so late. U run a terrific business.Applause..

Submitted on 2019-03-31T16:18:00

Thank you for your service. Your drivers are always promot, professional and courteous. The vehicles are always clean and neat. Knowing drivers are background checked gives me peace of mind.

Submitted on 2019-03-30T23:22:00

We would never even consider using any other service and we love the town car service

Submitted on 2019-03-29T16:20:00

Knights rock. On time, awesome ride,Terrific driver. Thanks

Submitted on 2019-03-29T13:43:00

Excellent service. They always answer the phone. They send email notices for pick up. Always on time.

Submitted on 2019-03-26T17:30:00

Great service. The best way to go to Logan Airport!

Submitted on 2019-03-23T20:30:00

Have never found anyone as great as you guys. Thanks.

Submitted on 2019-03-22T12:51:00

Knights has a Can Do, No Problem way of doing business that is very comforting. I love Knights!!

Submitted on 2019-03-18T23:48:00

Bill and Jeremiah were excellent and very personal as well as helpful. Once again Knights has hit it out of the park with the professional and excellent service. We will be using you again in August....Thank you once again!!!

Submitted on 2019-03-18T14:47:00

Impressed by your company. Drivers,vehicles,dependability, communication all top notch.

Submitted on 2019-03-15T16:07:00

I recommend Knight's anytime I have a chance. A great service with competent, friendly and professional personnel - all at a good price!

Submitted on 2019-03-10T14:07:00

Service was awesome. Drivers were great! Thank you for the ability to provide car seats for the kids. Made for one less hassle to deal with during the trip.

Submitted on 2019-03-06T16:39:00

So happy to see my driver after my flight was delayed over three hoursThanks for being there

Submitted on 2019-03-06T09:57:00

We love the Knight's service. We get peace of mind when we book for airport service.

Submitted on 2019-03-05T12:14:00

So glad you are able to track flights...we were delayed by over 5 hours and I would have been unable to let you know.

Submitted on 2019-03-05T08:34:00

I arrived back in Boston the morning of a big snow storm and my driveway/walkway hadn't been plowed. The driver carried my suitcase through 10 inches snow to my front door!

Submitted on 2019-03-03T07:02:00

Your service, drivers and scheduling staff are absolutely the best. If you have a problem, someone always answers the phone. Very very reliable.

Submitted on 2019-03-02T10:15:00

The driver was waiting for us and we only had to pick up one other passenger. We got home faster than we would have had we left our car at airport parking!

Submitted on 2019-02-25T06:49:00

You guys rock

Submitted on 2019-02-24T19:48:00

Great service. We were delayed almost two hours and our driver was waiting for us when we exited the airport.

Submitted on 2019-02-20T08:39:00

I have been, I am, and I will be a customer well into the future. You have made my life easier!!

Submitted on 2019-02-19T14:12:00

I always use Knight’s because they are not only reliable, but also very kind. They track flight numbers, and work with me when flights get delayed or cancelled. I will continue to use them and recommend their services to everyone I know.

Submitted on 2019-02-13T09:21:00

My driver was excellent! My transfer occurred during a snowstorm and he navigated the slippery roads safety. Thank you!!

Submitted on 2019-02-12T22:51:00

Been using them for years and would never use any other. Guys always very accommodating,friendly, and always on time!!!!

Submitted on 2019-02-12T17:48:00

Our driver was AMAZING.He navigated a treacherous ice storm like a boss!

Submitted on 2019-02-06T14:35:00

Always great service. Wouldn't dream of using anyone else.

Submitted on 2019-01-28T13:37:00

Knights has always done a great job, the drivers are safe and friendly and the overall experience is consistent over the years.

Submitted on 2019-01-25T09:20:00

I have used Knight's numerous times. The personnel from the phone to the drivers are always friendly, helpful and professional.

Submitted on 2019-01-24T14:40:00

They are the best. They came back and got me when my flight was canceled. Wish we had them in San Diego

Submitted on 2019-01-22T16:35:00

I won't fly without Knight's!!

Submitted on 2019-01-16T20:24:00

Knights is consistently the best value in airport limousine service year after year.

Submitted on 2019-01-12T23:02:00

We love you guys and have been loyal customers for years and expect to continue to be so for many more! Knight's Limo is awesome!!!

Submitted on 2019-01-11T08:22:00

superior service as always, outstanding driver who navigated Boston safely and swiftly

Submitted on 2019-01-08T11:31:00

All the Knight's drivers I have had are professional, courteous and friendly. I arrived early on my flight and called the reservation line. Someone is always on the other end of the phone and a driver was there to pick me up within a matter of minutes.

Submitted on 2019-01-03T22:43:00

Again... a wonderful experience after a long day of meetings and flying! Top notch drivers today and great customer service!

Submitted on 2018-12-29T21:14:00

You always provide the best service for the best price. Always helpful on the phone and always willing to go the extra mile. I will always use you and recommend your services!!

Submitted on 2018-12-28T13:15:00

Best travel decision ever!!!!!!!

Submitted on 2018-12-27T09:41:00

I would recommend Knights Limo to all my friends and family. Drivers are courteous, reliable and dependable. I couldn't be more satisfied with my experience.

Submitted on 2018-12-24T23:35:00

Our driver was awesome...great to talk to and great driver. He started our vacation off perfectly. I wouldn't use any other service than knights.

Submitted on 2018-12-23T09:44:00

Best part of my trip

Submitted on 2018-12-22T16:32:00

Top-notch experience. Driver was beyond excellent.

Submitted on 2018-12-20T00:24:00

Great and convenient service. Was able to pick me up earlier as my flight landed ahead of schedule. Operator on the phone was really helpful and pleasant as well.

Submitted on 2018-12-18T10:20:00

The driver was prompt,friendly, and efficient. We will undoubtedly use this service again-very happy customers!!!!

Submitted on 2018-12-12T09:33:00

Great value and excellent customer service from both office staff at booking to driver. Got lots of reminders/notices/calls. No one came close to your pricing. Thank you very much!! Will definitely use you guys again.

Submitted on 2018-12-07T20:10:00

Paul was an absolute delight to have as a driver; he was patient, helpful, friendly... we could not have asked for a nicer person to help us start our trip.

Submitted on 2018-12-05T16:54:00

always have great friendly service and always on time

Submitted on 2018-12-04T12:24:00

wonderful to arrive home after a long trip and to see Knight's Van waiting patiently for me. I truly appreciate it.